Gogo Recovery Tool
A standalone page for diagnosing and fixing a Gogo app that won't load - typically because an old cached version is stuck serving files that no longer exist, or is reading data in a format it doesn't understand. This page is plain HTML with no dependency on the app itself, so it works even when the app doesn't.
Looking for something simpler? Try the simple version instead.
Diagnostics
Actions
Unregister service worker(s) Safe
Stops any old cached version of the app from controlling this page. It will be freshly re-registered next time you load the app normally.
Clear cached files Safe
Deletes all Cache Storage entries the app created. Everything is re-downloaded next load.
Reset content cache Safe
Deletes the locally cached museum content (tours, objects, stories). It's just a cache - the app re-fetches everything from the server. Your visit history and progress are not affected.
Erase saved progress Destructive
Deletes your visit history, tour progress and saved settings on this device. This cannot be undone. Only use this if the app is still broken after trying everything above.
Reload the app
Once you've tried the steps above, reload to see if the app loads normally.